Through this website, you can sponsor a child, make donations, and request materials and resources. The types of information you provide on our website include your name and contact information as well as billing and/or credit card information. To help us continue to improve our service and support, you may be asked to provide us with information concerning your personal or professional interests, your basic demographic information, your experience with Santa’s Elves, and your contact preferences.
How Information Is Used
The DDC uses this information to better understand your needs and continually improve our customer service. We may use your information to help complete a transaction, send communications or updates on your sponsored child, inform you of special events, and to personalize our web content for your use.
Credit card numbers are only used for donation or payment processing and are not retained for other purposes. We use comments or feedback you offer to provide you with information you have requested, and we carefully consider each recommendation as to how we might improve our communications and customer service.
We may combine the information you provide online with the data you offered when you became a donor or sponsor. Unique identifiers (such as your Donor ID number or your sponsored child’s ID number) may be requested to help us match current donor information with donor history in our records. If necessary, we may contact you to verify your address or requests for information, or if we have questions regarding your account.
What about children using this website – is their privacy protected?
Yes. In accordance with the Children’s Online Privacy Protection Act (COPPA), the DDC does not knowingly collect personal information from children under the age of 13 without parental consent. If it is learned that such information has been collected without parental consent, that information will be deleted from the site’s database as quickly as practical, or the child’s parent(s) will be contacted to obtain consent for the collection of the information. We encourage parents to get involved with their children’s online usage and to be aware of activities in which they are participating.
No Sharing of Personal Information
The DDC will not sell, rent, or lease your personal information to other organizations. The identity of our donors will be kept confidential. Use of donor information will be limited to the internal purposes of the DDC, and only to further the mission activities and purposes of the DDC.
The DDC will occasionally use your information for internal market research or to provide you with information that may be of interest to you. Please let us know if you do not wish to receive direct marketing materials from us, and we will do everything we can to honor your request. You may use any of the methods below to contact us concerning your wishes.
The Denver Dream Center
2839 W. 44th Avenue
Denver, CO 80211